Refund policy

Returns and Shipping Costs

In accordance with the Consumer Protection Act, customers have the right to withdraw from the contract without stating a reason within 14 days of receiving the product.

Standard Returns (Change of Mind)

If the consumer returns a product that is free of defects or damage, the return shipping costs are covered by the consumer. The merchant will refund the full purchase price, including the original shipping costs (if they were charged), upon receipt of the product or once proof of return is provided.

Damaged or Incorrect Items

If the product is damaged, incorrect, or otherwise unsuitable, the return costs are covered by the merchant. This includes a product replacement or a full refund of the purchase price.

Return Conditions

All products must be returned in their original packaging and undamaged.